Terms of service

Terms of Service

By using our website and placing an order with JoJo Luxe Hair, you agree to the following terms.

Products
All products are described as accurately as possible. Please note that slight variations in color or texture may occur due to lighting and screen settings.

Orders
Once an order is placed, it cannot be cancelled after processing has begun. Please ensure all details are correct before completing your purchase.

Pricing
All prices are listed in EUR and are subject to change at any time without notice.

Shipping
Delivery times are estimates and may vary due to production or courier delays. JoJo Luxe Hair is not responsible for delays once the order has been shipped.

Returns & Refunds
Please refer to our Return & Refund Policy for full details. By purchasing, you agree to those terms.

Custom Orders
Custom wigs (including specific lengths, colors, or styles) are final sale and cannot be refunded or exchanged.

Liability
JoJo Luxe Hair is not liable for any damages, allergic reactions, or improper use of our products.

Contact
For any questions, please contact us at: jojoluxehair@gmail.com